Frequently Asked Questions

At The 3D Skin Studio, we want to make your experience as enjoyable as possible!

Here are some things to keep in mind before your appointment:


Appointment Arrival

We are located in the SalonLofts next to the Home Depot. See the link

Please arrive no more than 5 minutes early to allow time to park and prepare for your service. If you happen to arrive early, no worries! However, we kindly request that you remain in your vehicle or lobby until 5 minutes before your scheduled appointment time. This is to ensure that each guest enjoys their full-service time.

Guests

We want you to feel completely relaxed during your service, so guests are welcome only if they receive a service. Although we love children, they can often disrupt the spa-like environment. Therefore, children under the age of 13 are not allowed in the spa. An adult should accompany children between 13-17. Although we love animals, the law does not permit them in a spa facility.

Payment Methods

We are a paperless business and accept credit card payments only.

Pre and Post Treatment Advice

To ensure the best results from your facial, please follow these steps:

  • Stop the use of Retin-A, Renova, Adapalene, BHAs, AHAs, or any other intensive prescribed exfoliating products 1-2 weeks prior to your appointment.

  • If you have been on Accutane, you must wait eight months after stopping use to receive a facial.

  • If you plan to get Botox or fillers, do so at least two weeks before your facial. If you’ve had any recent facial trauma/surgery, you must wait 5 months before getting a facial.

  • Avoid steam rooms 48 hours before your appointment and 48 hours after your appointment to reduce any inflammation.

  • If you plan to work out before a facial, do so 2-3 hours prior to your appointment; workouts can increase the core temperature of your body which may cause the skin to be more reactive to certain treatments.

  • If you have any open wounds, contagious conditions, or cold sores, please wait until they are healed to get a facial.

  • Avoid waxing, shaving, tweezing, harsh exfoliation, excessive sun exposure, lash extensions, and abrasive tools 48-72 hours before your facial.

  • After your facial, avoid direct sun exposure, steam rooms, excessive heat, abrasive facial tools, exfoliation, active ingredients, and waxing or hair removal for 24-48 hours. Please also follow the post-treatment advice provided.

Pregnancy

We happily offer pregnancy-safe protocols for our facial treatments. Please note in your Intake Form if you are pregnant, nursing, or trying to become pregnant.

Age Requirement

We accept clients 13 or older. Clients under the age of 18 years old must be accompanied by a parent or guardian or have their consent to be treated.